Watch Company Video
You are Here: Canada
Other Sites:
  • Global
  • USA
  • Australasia
Other Sites

Canada

  • About
      • Our Heritage – Explore our Canadian roots and brands.
      • Purpose & Values – Discover the vision and values that guide us.
      • The Company – Learn about the companies that make up Garant.
      • About Griffon
        Corporation
        – Learn more about our parent company, Griffon Corp.
      • About AMES Global – Find out about our international operations.
    • Close
  • Brands & Products
      • Our Brands – Discover our industry-leading Canadian brands.
      • Warranty Information – Get warranty info on your AMES product.
      • Our Family of Products – Find tools for snow removal, landscaping and more.
        • Explore The Brands

          • Garant
          • Southern Patio
          • True Temper
          • Ames
    • Close
  • For Our Partners
      • Why Partner
        with Garant?
        – See the benefits of working with Garant.
      • Supplier Fairness
        Policies
        – Read policies governing Garant suppliers.
      • Become a Distributor – Offer Garant tools to your customers.
      • Become a
        Garant Supplier
        – Supply materials for making Garant tools.
    • Close
  • Careers@Garant
  • Contact
You are here: Home / Legal / Policies

Policies

The following policies apply to use of this website as well as use of brand websites accessed through this site.

TERMS OF SALE

Offer and Acceptance

  1. The electronic commerce web site constitutes an offer for the sale of Products. Unless otherwise specified, the terms and conditions of sale set forth in this document apply to all Products and Services sold on the electronic commerce web site.
  2. We reserve the right to correct any typographical or clerical errors in prices, specifications, or acknowledgments.

PRODUCTS OR SERVICES SUBJECT TO SALE

  1. The Products subject to this sale shall be limited to those described on the e-commerce website.

Prices

  1. Prices are subject to change without prior notification.
  2. Prices are based on U.S. dollars and are F.O.B. point of shipment. Prices do not include freight or delivery charges or taxes (sales, excise, use, ad valorem, etc.) or any export or import duties. Those charges may be prepaid by Ames and added to Customer’s invoice.

SHIPMENT, DELIVERY AND RETURNS

  1. We ship using United States Postal Service, FedEx, or UPS. We cannot ship orders to non-US addresses.
  2. Your order will ship within two business days from the date of order. It is rare, but unavoidable delays may occur.
  3. Incorrect, lost, or damaged shipments – contact us at 1-800-463-7040.
  4. Contact us with any concerns about your product. Normal warranty terms apply, and we will provide a refund or replacement at no charge under warranty. Contact us at 1-800-463-7040 for a return material authorization (RMA) number prior to shipment. Customer pays for the return shipment. Returns without an RMA will not receive refunds or replacements.

PAYMENTS

  1. All payments shall be made at the time of sale. All payments shall be in United States currency and shall be without deductions for back-charges, other accounts between The Ames Companies and Customer and the like, which shall be settled independently of the payment of the invoice.

PRODUCT DESIGN

  1. Ames reserves the right to make changes and improvements in the design and specifications of its Products without notice or obligation to Customer.

WARRANTY AND DISCLAIMERS

  1. Ames warranties do not apply to damage resulting from unauthorized installation, accident, casualty, alteration, misuse, or failure to follow seller’s written instructions.
  2. Customer’s remedy for defective products while under warranty shall be the replacement of the product. Copy of original receipt of purchase is required. Replacement products or parts will be shipped to the Customer FOB point of shipment. Contact us at 1-800-463-7040.

Legal

  • Policies
  • Privacy & Data Security
  • Terms of Use
  • COPPA Compliance
  • Legal & Investor Contacts
  • Sitemap
Garant GP
375, chemin Saint-François Ouest
Saint-François (Québec) G0R 3A0 Canada
1.800.463.7040
  • About Garant
  • Brands & Products
  • For Our Partners
  • Brands in Canada
    • [Column]
      • Garant
      • Southern Patio
    • [Column]
      • True Temper
      • Ames
  • Contact Garant
  • Careers@Garant
  • Regional Sites
    • Global
    • USA
    • Australasia
© 2021 The Ames Companies, Inc.
  • Legal
  • Privacy Policy
  • Terms of Use
  • Griffon Corporation

You are on the Canada Site.
Thank you for visiting.

Explore The Brands

  • [Column]
    • Garant
    • Southern Patio
  • [Column]
    • True Temper
    • Ames

Visit Our Other Sites

  • AMES Global
  • AMES USA
  • AMES Australasia